Burlington Destination Stewardship Plan

Family enjoying cherry blossoms

Shaping the future of tourism for a thriving, sustainable Burlington.

Family enjoying cherry blossoms

What is a Destination Stewardship Plan?

A Destination Stewardship Plan (DSP) is a strategic roadmap that guides sustainable tourism development, ensuring that visitor experiences, community well-being, economic growth, and environmental protection are balanced. Unlike traditional tourism plans, Burlington’s DSP integrates tourism with broader community and economic goals, making the city not only a great place to visit but also a vibrant place to live and work.

Why Tourism Matters for Burlington?

Tourism is a key driver of Burlington’s economy, contributing $524.1 million in visitor spending in 2024 alone. Beyond economic benefits, tourism enhances the city’s cultural vibrancy, supports local businesses, and strengthens Burlington’s reputation as one of Ontario’s most livable cities.

Our Vision

Burlington is where Ontario’s natural beauty and urban energy meet—a destination that brings people together. With its stunning waterfront, vibrant downtown, and scenic rural landscapes, Burlington is a premier destination that balances tourism growth, community values, and sustainability.

Strategic Priorities

With a clear roadmap in place, we are set to implement the Burlington DSP recommendations in a thoughtful and sustainable manner over several years, focusing on three core areas that will shape the city’s visitor economy over the next decade.

1. Branding & Marketing

How we position, promote, and sell Burlington as a destination.

Unified Messaging & Content

Develop a consistent brand identity that showcases Burlington’s unique appeal across all marketing channels.

Marketing Channels & Digital Strategy

Expand outreach through targeted digital marketing, influencer collaborations, and social media.

Business Events & Group Travel

Strengthen Burlington’s position as a host city for sports, business, and group tourism.

Partnerships

Build collaborations with regional tourism organizations, major attractions, and transportation providers to enhance visitor experiences.

Visitor Services

Shift from traditional visitor services to a digital-first, technology-driven approach that improves trip planning and on-the-ground experiences.

2. Product & Programming

The attractions, experiences, and activities that define Burlington.

Signature Neighbourhoods

Diversify tourism by developing key neighbourhoods beyond the waterfront as visitor-friendly hubs.

Festivals & Events

Expand the city’s festival footprint to new locations, support off-season events, and incubate new niche festivals.

Arts & Culture

Strengthen heritage tourism, performing arts clusters, and public art experiences to enhance cultural vibrancy.

Family-Friendly Attractions

Develop interactive and educational experiences that cater to families and multi-generational visitors.

Culinary & Agriculture Tourism

Elevate farm-to-table dining and rural tourism experiences.

Outdoor Recreation

Expand year-round outdoor activities such as water sports, cycling, and winter recreation.

3. Enabling Conditions

The infrastructure, policies, and supports that create an exceptional visitor experience.

Event & Tourism Infrastructure

Improve venues, multi-use spaces, and public amenities to support tourism growth.

Accessibility & Inclusivity

Ensure tourism experiences are accessible to all visitors, regardless of ability.

Connectivity & Transportation

Enhance transportation options to improve access between key attractions, transit hubs, and neighbouring destinations.

Technology & Innovation

Implement digital wayfinding, visitor management tools, and public Wi-Fi in key tourism areas.

Sustainability & Climate Action

Align with Burlington’s climate goals by promoting sustainable tourism practices and green initiatives.

Destination Governance

Establish a collaborative leadership model through the new Tourism Burlington Partnership to guide future decision-making.

Get Involved

The success of the Burlington Destination Stewardship Plan relies on community input and collaboration. Whether you’re a resident, business owner, or visitor, your voice matters in shaping the future of tourism in Burlington.

Get in Touch